Privacy Policy
Plain-English description of what data Cirencester Handyman collects, why, and what it is used for.
Last updated: Thu 24th Sep 2026
Who runs this site
This website belongs to Cirencester Handyman, run by Martin Heap as a sole trader in Cirencester, Gloucestershire, GL7. My contact details are on the contact page.
What information is collected
This site doesn't use cookies for tracking or advertising, and runs no analytics scripts. Visiting a page here doesn't store anything in your browser beyond the standard cache any browser keeps for any website.
The only personal information Cirencester Handyman holds is the information you choose to give when you contact the business: your name, your phone number, your email address (if you write one), your postcode (if you give it), and the description of the job you want done. This is held only for as long as needed to give you a quote, do the work, and send an invoice.
What it is used for
Your contact details are used to reply to your enquiry, book a visit, and follow up after the work. They are not shared with anyone else. They are not added to a marketing list, sold to anyone, or used for anything else.
How it is stored
Enquiries arrive by phone (held in the phone records), email (held in the email account), or via the contact form (which sends an email). Booking notes for repeat customers are held in a paper diary or simple spreadsheet on a password-protected computer. Invoices are held for the period required by HMRC for tax records (currently six years).
Your rights
You can ask at any time to see what I hold about you, to correct it, or to delete it (apart from invoices, which HMRC requires me to keep). Just call or email. If you're unhappy with how I've handled your information, you can complain to the Information Commissioner's Office at ico.org.uk.
Cookies
This site doesn't set any cookies. The Nunito font loads from Google's servers, so Google sees your IP address when a page loads, under Google's own privacy policy.
Third parties
The site is hosted on Hostinger, which keeps standard server logs (IP address, page requested, time) for security. When you use the contact form, your message is passed to my email and a private Google Sheet through an automation service I use.
Children
This site is not directed at children. Cirencester Handyman is not aware of collecting any data about anyone under 16. If you believe your child has contacted the business and would like the information removed, please get in touch.
Changes
If anything in this policy changes, the page will be updated and the date at the top will change. Major changes will also be flagged with a notice on the home page.
Contact about this policy
Email martin@cirencester-handyman.co.uk or call 07803 176290 with any questions about how your information is handled.